Owner -

Who decides the monthly rent?
The decision as to the monthly rent is made by the property owner. However, Stevens & Foster Property Services provides market information and guidance to help you in your decision. The goal is to obtain the maximum monthly rent without pricing your property out of the market.

How are major repairs handled ?

Emergency repairs one way or another take place, whether it be burst water pipes, heating systems etc., If an emergency takes place leaving the tenant or property at risk, Stevens and Foster Property Services will handle the situation immediately and notify the owner via email, phone etc.,
If a major repair is required that is not of an emergency nature, Stevens & Foster  Property Services will assess the repair, obtain quotes from various contractors with whom Stevens and Foster Property Services deal with on a regular basis, or use contractors requested by the property owner. It is then the property owners’ decision as to when and how to go forward with needed repair

What happens if the money is late?
Stevens & Foster Property Services has a strict policy on rent collection. When the money is due  Tenants have a three-day grace period in which to pay.
In most cases the tenant will pay the late rent payment before court papers are filed. In the event that the Court process starts actual eviction will usually take place during the second or third week of the following month. At Stevens & Foster  Property Services, eviction is unusual and we find through our thorough pre–screening most tenants’ value their good credit rating to much to risk late payments.

 How will I know my property is well cared for?
Through numerous inspections by Stevens and Foster Property Services. Prior to the tenant moving in, Stevens and Foster Property Services conducts an in-depth inside and outside, room by room inspection of the property which is detailed in an inspection report and handed to the tenant. The tenant is able to add any additional comments.
Throughout the course of the lease, Stevens and Foster Property Services conducts another detailed bi annual inspections . These inspections keep you advised of how things are going and allows the tenant to voice any concerns or issues they have with the property. Once the tenant vacates the property, Stevens and Foster  Property Services conducts a final inspection to determine if there should be any deductions from the tenant’s security deposit for items over and above normal wear.

How are minor repairs handled?
Stevens and Foster Property Services will asses the cause and nature of the repair prior to any Client spending. The Owner’s reserve account allows for minor repairs up to $50, this is to be used at the discretion of Stevens and Foster  Property Services. If the damage is caused by the tenant, beyond normal wear and tear – the Tenant will be billed accordingly.
Owners will receive a detailed monthly account of any spending.

All owners are required to hold a property insurance prior to any tenants moving in.

When do I get the money from Stevens and Foster Property Services?
Once all payments are paid, net rent that is due to the property owner is electronically transferred to the owner’s individual bank account. or a check is sent directly to the owner.

How much are Stevens and Foster Property Services Fees?
First Month's Rent Covers all advertisments,background check etc..One time fee per property.
All owner services outlined in the website are covered by a monthly management fee. This is typically 10% of the monthly rent, however, We can tailor the level of service offered to specific owners requests and fees can be adjusted accordingly.

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